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  • Hello and WELCOME! My name is Nanci and I am the Membership Manager here at CUES. We are so excited to have you be a part of the CUES membership trial. If you have not gotten your CUES swag box yet, it is coming shortly and we simply can't wait for ...

  • Good afternoon, What is a good per collector metric # of accounts worked, for # of outbound phone calls, and/or emails per month? Or amount of time spent making outbound calls in a given month? Or even a ratio to # accounts.. Let's say you ...

  • Hello there Trial Members! I was just taking a look at the latest issue of the CU Management Magazine and thought that I would share the link. https://www.cumanagement.com/magazine So many articles from why credit unions should incorporate two way ...

  • We've been using the same design/build Firm for quite some time to renovate and build new branches.  More recently some internal discussion has occurred regarding the "fee" paid to this firm and whether its within the range for similar firms.  We're not ...

  • ​​Happy Friday Everyone, Does anyone have a simple form or template for a department manager review/evaluation?  Being a smaller CU with fewer employees I  am not very formal with these and want to be more consistent and organized with these types of ...

A Word From Our CEO, John Pembroke

Developing your beta version

Here are a few tips on investing in the talent development needed to create your own future better self and that of your team.

A colleague recently shared an article with me titled, “A Nudge for Learners to Stay in a Continuous Beta State,” by Damodar Padhi. In it, Padhi writes about how we all have two versions of ourselves: alpha and beta. 

Our “alpha” is the version of ourselves that everyone can see. It is our steady state that we are recognized for within our current roles. In contrast, our “beta” version, just like for software, is always in progress, and there may be bugs to work out.

This idea applies well to talent development within our organizations. In talent development our “alpha” is the talent that has helped us become the organization we are today—and the processes and programs that helped us acquire and nurture that talent. 

In contrast, our beta version of talent development is what we need to be refining and improving to best respond to today’s volatile, uncertain, complex and ambiguous world. How will we recruit, hire, retain and develop ourselves and the rest of the talent the organization needs to move forward successfully in the future?

Here are a few tips on investing in your beta talent development:


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Members Shout Out

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Community Involvement:
CUES Supplier member CO-OP Financial Services, Rancho Cucamonga, CA, has donated $10,000 to the American Red Cross for Midwest flooding disaster relief.

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