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    Win Big With CUES

    At CUES, we understand how hard it is to find the time to upskill yourself and your team, but we also recognize the value and results of doing so. So, we've come up with a fun and easy way for every CUES member, and their credit unions, to accomplish ...

  • How do I think about feelings? Do I avoid talking about my feelings?  Absolutely, It is challenging for me to articulate to others who have disappointed or frustrated me.  I have had conversations where others have shared when my actions have lead ...

  • Reflect on Your Emotional Intelligence, Task 1.1 in Lesson 4, poses a few questions for us. I encourage you all to share your responses to these questions – mine are below along with the questions. How do I think about feelings? Do I avoid talking ...

  • In case you missed yesterday's webinar, Achievable Project Management Demo , hosted by Amy Herbig, here is the playback link below! Enjoy! https://www.cues.org/professional-development-and-events/achievable-project-management-demo ------------------------------ ...

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  • ​​Good Afternoon, I would like to know if any of you use "retro fitted cash" desk drawers. My question is where did you purchase them from? We would like to implement them in our Universal Agents offices. Thank You ------------------------------ Susan ...

A Word From Our CEO, John Pembroke

Deepening Our dedication to diversity

Bright minds and fresh perspectives are essential to our industry's learning and ultimate success.

CUES has long been committed to having experts with highly diverse perspectives be part of our professional development offerings for two big reasons: 1) being exposed to a diversity of thinking promotes learning and 2) research clearly shows that diversity leads to improved organizational performance.

Over the years, CUES has brought in speakers from industries other than our own to present at our events. We’ve interviewed people with opposing viewpoints for articles in our magazine. We’ve even included experts whose views ran in opposition to our own views and those of our members. 

Today CUES is striving to do even better. Many people in the industry have wanted CUES to engage even more diverse experts in helping the industry’s current and future leaders learn—and we are delivering on that. 

For example, check out Advancing Women, our quarterly, online-only publication dedicated to the development of female leaders, women who aspire to leadership and those who support them. The issue that just published in August includes a video about how women can overcome obstacles to financial freedom, information about environments in which women learn best and tips for how to look within yourself for leadership qualities.

CUES has also launched “Diversity Insight,” a monthly column covering diversity, equity and inclusion that has already covered the journey of a Tennessee credit union’s first-ever VP/diversity & inclusion, why CUs are perfectly poised to do well with diversity and inclusion, and a Washington CU’s involvement in supporting its local LGBTQ+ community.

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Members Shout Out

New Position:

Gene Novello is the new president/CEO of TECH CU, Crown Point, IN, replacing the retiring Mike Hussey.

John Howard will succeed the retiring Peter Matthews as president/CEO of Merrimack Valley CU, Lawrence, MA.

Direct FCU, Needham, Massachusetts, recently announced three new executive-level promotions: Michael Ferreer as SVP/chief experience officer, Amy Horan as SVP/CLO and Brian Medeiros as SVP/CIO.

Bridgewater CU, Bridgewater, Massachusetts, has merged with Merrimack Valley CU, Lawrence, Massachusetts, and will operate as “Bridgewater Credit Union, a division of Merrimack Valley Credit Union.”

Michigan State University FCU, East Lansing, has received the National Best and Brightest in Wellness™ award.

Canvas CU, Lone Tree, CO, has been awarded 2019 Great Place to Work certification.

The mortgage team of Elevations CU, Boulder, CO, was recognized as a 2019 Ellie Mae Hall of Fame award winner for efficiency and ROI gains.

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