Members Shout Out


to all our Members 
who are making a difference
in their lives, in their members lives
and in the lives of those in their communities!

New Positions:

Gene Novello is the new president/CEO of TECH CU, Crown Point, IN, replacing the retiring Mike Hussey.

John Howard will succeed the retiring Peter Matthews as president/CEO of Merrimack Valley CU, Lawrence, MA.

Direct FCU, Needham, Massachusetts, recently announced three new executive-level promotions: Michael Ferreer as SVP/chief experience officer, Amy Horan as SVP/CLO and Brian Medeiros as SVP/CIO.

Ryan Del Bello
is the new AVP/finance and accounting of People’s Trust FCU, Houston.

William J. Lump
has been named the new EVP/CFO of First Financial CU, Skokie, Illinois.

Former college football coach Matt Lubick has joined Canvas CU, Lone Tree, CO, as director of university relations.

Christopher O’Malley
has been named president/CEO of Pasadena FCU, Pasadena, CA.

Hiway FCU
, St. Paul, MN, welcomes Ed Kugland as mortgage operations manager.

Sophia Xiong-Yang has also been named the first associate board member of Hiway FCU.

Crystal Kasey has been named AVP/commercial lending with Jeanne D’Arc CU, Lowell, MA.

GTE Financial CU, Tampa, FL, has announced six promotions: Holly Markham, VP/community engagement and development; Scott Goldbach, VP/member sales-east; Shane Asbel, VP/member sales-west; James Esner, VP/consumer lending; Tania Pratt, VP/member care and experience; and Nikki Wills, VP/member experience. 

Bridgewater CU, Bridgewater, Massachusetts, has merged with Merrimack Valley CU, Lawrence, Massachusetts, and will operate as “Bridgewater Credit Union, a division of Merrimack Valley Credit Union.”

VyStar CU
, Jacksonville, FL, has announced its field of membership expansion into four Southeast Georgia counties and plans to acquire Citizens State Bank, Perry, FL.


Michigan State University FCU, East Lansing, has received the National Best and Brightest in Wellness™ award.

Canvas CU, Lone Tree, CO, has been awarded 2019 Great Place to Work certification.

The mortgage team of Elevations CU, Boulder, CO, was recognized as a 2019 Ellie Mae Hall of Fame award winner for efficiency and ROI gains.

Dave Roughton, president/CEO of SAFE CU, Folsom, California, was named 2019 Businessman of the Year by the Sacramento Metro Chamber of Commerce.

Hiway FCU,
St. Paul, Minnesota, has been recognized by the East Side Area Business Association as the East Side Area Business of the Year.

Chris Conway
, president/CEO of Educational Systems FCU, Greenbelt, MD, has been appointed to the Community Depository Institutions Advisory Council of the Federal Reserve Bank of Richmond.

Michigan State University FCU, East Lansing, has been awarded the Visa Global Service Quality Performance Awards recognizing its authorization approval rate for consumer credit.

Community Involvement:
Canvas CU, Lone Tree, CO, is inviting members with Level Up for Charity checking accounts to round up debit purchases and donate the change to Children’s Hospital Colorado.

Advia CU, Parchment, MI, has donated a house on the site of its new headquarters to the Oshtemo Fire Department for real-life training exercises.

Pelican State CU, Baton Rouge, LA, served 500 pounds of free crawfish to members in celebration of the opening of a new branch.

CUES Supplier member CO-OP Financial Services, Rancho Cucamonga, CA, has donated $10,000 to the American Red Cross for Midwest flooding disaster relief.

Two high school teachers in South Okanagan, B.C., have been recognized for saving the life of a teenager who had gone into cardiac arrest. The teachers used an automated external defibrillator that had been donated to their school by Interior Savings CU, Kelowna, B.C.

Merrimack Valley CU
, Lawrence, MA, and its subsidiary, Bridgewater CU, will contribute $5 for every pair of shoes donated in its drive for two area charities.

Mountain America CU
, West Jordan, UT, recently donated $14,500 to the Portneuf Health Trust through its Three-Pointer Donation program as a sponsor of the Idaho State Bengals.

IBM Southeast ECU
, Delray Beach, Florida, recently hosted a free tax law changes seminar for small business owners.

Employees of Canvas CU, Lone Tree, Colorado, observed Martin Luther King Jr. Day by shopping for and delivering donated goods to local charities.

Michigan State University FCU
, East Lansing, is hosting an art exhibit featuring the work of local high school students.

Fort Knox FCU, Radcliff, Kentucky, donated $70,300 to USA Cares in 2018 to help military families buy food and fuel, pay utility bills and assist with housing costs.

Jeanne D’Arc CU, Lowell, Massachusetts, is hosting its annual We Share a Common Thread Foundation Fundraiser to raise funds for local charitable organizations.

New Horizons CU, Mobile, Alabama, is supporting National America Saves Week 2019 by urging members and community residents to take a personal pledge to build their savings.

In partnership with local law enforcement, Santa Clara County FCU, San Jose, CA, delivered 2,100 toy bears to children in need last year through its Teddy Bears on Patrol program.

Clearview FCU, Moon Township, PA, presented its 2018 Joseph C. Cirelli Community Service Award to Bonnie Nichols for her work with Living in Liberty, which supports victims of human trafficking.

CP FCU, Jackson, MI, recently gave back a 5 percent interest rebate and bonus to members and a $300,000 donation to the Jackson Community Foundation.

ORNL FCU, Oak Ridge, TN, and its employees raised more than $95,000 for United Way in 2018.

Fort Knox FCU, Radcliff, KY, is sponsoring the Fort Knox Federal Vault, an interactive financial literacy program for 4th and 5th grade students at a local school.

Canvas FCU, Lone Tree, CO, donated 6,450 pairs of socks to several homeless shelters.

IBM Southeast ECU, Delray Beach, Florida, will observe its 50th anniversary in 2019 with monthly celebrations of the history of its branches.

Supplier Member News:
California Coast CU, San Diego, has announced that it selected Kony Inc. as its new partner for online and mobile banking. The CU partnered with CUES Supplier member CU Engage, St. Petersburg, FL, to help close the deal via pricing analysis, contract evaluation and negotiations.

CUES Supplier member Trellance, Tampa, Florida, has announced its acquisition of OnApproach, Plymouth, Minnesota. The acquisition combines two leading credit union service organizations to provide data analytics solutions to credit unions nationwide.

Franklin Madison, Franklin, Tennessee, and Ethos, Lincoln, Nebraska, are teaming up to deliver innovative life insurance solutions to financial industry clients.

CobbleStone Software latest Contract Insight™ software release transforms contract lifecycle management. Contract management professionals can take advantage of advanced smart features like mass eSigning, enhanced email security, in-system chat and VISDOM℠ AI and machine learning for improved capabilities and usability.