Tuesday, March 16, 202112:00-1:00 p.m. Central TimePresenter: Liz Garster, VP/ Strategy & Client Services, TwoScore
If you've ever hired any kind of coach, you know they help their clients set and achieve goals, work through obstacles, and make major life shifts. As dedicated as credit unions are to helping members succeed financially, they're perfectly positioned to incorporate the elements of coaching into member service interactions. This session delves into how your credit union can differentiate its service experience through popular coaching techniques and rise above the competition!
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