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Active Shooter Training

  • 1.  Active Shooter Training

    Posted Feb 04, 2020 12:21 PM
    Unfortunately the need for active shooter training for credit union employees is a necessity. Is your credit union providing this training and if so how do you execute it and how often?  

    [Russell] [Evans]
    [VP Member Relations & Sales - Northeast]
    [Madison] [WI]

  • 2.  RE: Active Shooter Training

    Posted Feb 05, 2020 07:45 AM
    ​Good Morning! I facilitate an Active Shooter training once a year, usually in March.  I do it as an ALL STAFF requirement and it is derived completely from information directly from Homeland Security including a video.  The training takes about 25 minutes.  I have heard of institutions conducting drills as well.

    Jillian Rollo
    Staff Development & Recruitment Specialist, HR
    Suffolk Federal CU
    Medford NY

  • 3.  RE: Active Shooter Training

    Posted Feb 06, 2020 06:57 AM
    ​Our credit union provides on online course in active shooter training and then conducts random drills 3-4 times annually. We just began this training last year, unfortunately again as a sign of the times. We have a large operations center and 20 branches; all offices conduct the drills. If you'd like to speak with someone who's in charge of physical security, please contact me and I'm happy to connect you.

    Lisa Morris
    Hudson Valley Credit Union
    Poughkeepsie NY
    845.463.3011 option 1, ext. 3415

  • 4.  RE: Active Shooter Training

    Posted Feb 06, 2020 11:57 AM

    Hi All,


    Our CU provides active shooter training within 30 days after onboarding of new employees and then we are required to take the course annually around the anniversary of the completion of our initial training via our learning management system.


    No live drills currently, however, just online classes and testing.








    Danilo Torres
    Executive Administrative Assistant


    3315 Almaden Expwy., Ste 55, San Jose, CA 95118


    408.979.5140 | 800.232.8669




    Formerly known as Alliance Credit Union




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  • 5.  RE: Active Shooter Training

    Posted Feb 06, 2020 03:20 PM



    We started this three years ago.  The first two years, we showed a short video depicting the "run-hide-fight" response.  Last year, we held an active shooter mock drill and enlisted the help of a local police officer.  To minimize potential trauma to employees, the drill was more like a dialogue.  We sent a script to the employees at our corporate office in advance of the drill and gave employees the option to opt-out of participating in the drill.  The branches held shorter versions of the drill.


    We wrote out a script in which the police officer was the active shooter.  The police officer and the security officer (me at the time) walked into each department and went through several "what-if" scenarios.  Staff in each department was encouraged to participate in the dialogue.  If you can safely run, where are your exits?  Where can you hide?  Where is your nearest safe room?  What can be used as a barricade?  If you have to fight, what in your area could be used as a weapon?  It was quite successful and the police officer was able to provide helpful advice along the way.


    We designated a handful of "safe rooms" in the building.  We reinforced the doors with floor bolts and installed peep holes.  We installed glass break tools around the building in case a window was the only available exit.  All employees also take an annual active shooter online course that reviews the "run, hide, fight" protocol. 


    I can provide the script we used if it would be helpful.




    Jenna Lampson



    925.609.3206 - fax


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  • 6.  RE: Active Shooter Training

    Posted Feb 05, 2020 09:49 AM
    Hi Russell,

    We have an active shooter presentation that we normally have associates view through our LMS. The presentation includes the government's video of Run, Hide, Fight. We have assigned this every year to all associates for the last 4 years. This year, we will just assign to new associates. We are also utilizing CUNA Mutual Group to assist with training this year and we will do that via virtual sessions for our existing associates for a different take on the training.

    Jeffrey Roberts
    Manager, Learning & Professional Development
    Xceed Financial CU
    Aurora CO

  • 7.  RE: Active Shooter Training

    Posted Feb 13, 2020 10:22 AM
    Hello Jeffrey,
    Could you please provide a contact at CUNA who I could contact regarding training. Thank-you.

    Sharon Riebe
    Sr HR Specialist
    Connexus CU
    Wisconsin Rapids WI

  • 8.  RE: Active Shooter Training

    Posted Feb 07, 2020 01:59 AM
    Hi everyone.  Board member and cop here.  I'm not a big fan of active shooter training.  In the credit union context, an active shooter would be an act of mass violence at a workplace, which is exceedingly rare.  Everyone who publishes results on these kinds of incidents-Secret Service, FBI, etc-has a slightly different definition, but no matter where you look you're going to come up with less than fifty per year across the country.  That's just not worth training for if you're not going to make it explicit that the skills learned in this context are transferable to other areas.

    For that reason, I much prefer critical incident response training.  Consider the universe of critical incidents-fire at the branch, suspect hiding in the neighborhood around your admin building, person in crisis (maybe even with some kind of weapon) in one of your buildings.  The same skills that will keep you alive during an active shooter will keep you alive during one of those events, too.

    I prefer ALERRT's "Avoid, Deny, Defend" training over the FEMA "Run, Hide, Fight."  It's the same basic idea, but it's more inclusive of ideas and abilities.  For example, not everyone can run.  Also, the title words give the stressed out person a better idea of exactly what it is they're supposed to do (not just hide, but bunker up your position and make it hard for someone to get to you).  To be clear, I'm not saying "Run, Hide, Fight" is bad.  It's not.  It gives people an idea of what to do in an active shooter event, and as my man Gary Vee says, 1>0.

    If you have a spare 15 minutes, Harry (Aristides) Jiminez's TED Talk is worth a look (I don't do HTML, so you'll have to copy/paste):  I've had the pleasure of getting trained by him, and he's an even more compelling speaker in person.

    I'm happy to talk at length about this topic-keeping people safe is important to me.  I do have some material I've developed with for our local school district and arena complex, but I don't think I can share it since I did it on government time.  The basic idea is defining critical incidents, developing the event set of critical incidents, exploring how humans make decisions under time and safety pressure, and using that model to prioritize and execute safety tasks.

    Disclaimer: this definitely isn't the prevailing opinion, and it's probably not what your lawyers would tell you to do.  Or your insurance company.  So take this all with a grain of salt.

    Jake Jensen
    Advantis Credit Union

    Jacob Jensen
    Advantis CU
    Clackamas OR

  • 9.  RE: Active Shooter Training

    Posted Feb 07, 2020 02:17 PM
    Thank you Jacob and everyone else who replied for your feedback and insights on this topic.  Your posts gave lots to think about. This is very helpful for our members to gain a variety of perspectives to consider.  If anyone has any sample policies on this topic or any others that we can upload to our community library we would be happy to do so.

    [Russell] [Evans]
    [VP Member Relations & Sales - Northeast]
    [Madison] [WI]

  • 10.  RE: Active Shooter Training

    Posted Feb 14, 2020 07:52 AM
    In the past, we taught "Run, Hide, Fight" but in 2019 we switched to ALICE (Alert, Lockdown, Inform, Counter, Evacuate) and our Security team provided 30 minute training sessions for all employees.  We also provide this to all new hires within their first 90 days.  We are not doing any drills - just the 30 minute classroom training explaining the ALICE model and what employees can do in the event of an incident.  I hope this helps!


    Jeff Fetterman CIE
    Learning/Development Manager
    Harrisburg PA