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training modules

  • 1.  training modules

    Posted 03-06-2019 14:34

    Who do you use for training modules?  We are currently using On-Course but want to look at other alternatives.

     

    Rick Hanan

    SMW 104 FCU

    510-483-2946



  • 2.  RE: training modules

    Posted 03-08-2019 09:26

    Hi Rick,

     

    We use CUNA's Certified Professional Development online courses for some of our mandatory training, such as Sexual Harassment and Workplace Diversity. Our staff (and volunteers from time to time) also use the programs to improve knowledge of their job function and better understand other areas of the CU.

     

    For Security Awareness training, we use a program called KnowBe4. The modules are fairly interactive and the content holds your interest. We've tasked a few modules to staff so far this year and the training has been well received.

     

    Brett Noll
    Chief Executive Officer
    O: 410.281.6232 | F: 410.281.6207
    www.securityplusfcu.org

    Securityplus
    FEDERAL CREDIT UNION

     


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  • 3.  RE: training modules

    Posted 03-08-2019 11:06
    Hi,
    Here's the full course catalog for CUES Online University.

    Notably, CUES Online University has two courses on diversity – one aimed at managers and one at staff. There are separate courses on recognizing harassment, along with a wide selection of other regulatory and compliance related courses. Here's an overview of the diversity and harassment courses, specifically:
    course listings
    Listing of diversity courses


    Please let me know if you have any questions. Thank you!

    Warm regards,



    ------------------------------
    Lisa Hochgraf
    Senior Editor
    CUES
    lisa@cues.org
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  • 4.  RE: training modules

    Posted 05-30-2019 05:33
    ​We license courses from BAI for most courses, especially related to regulations.  We license courses from ServiceSkills for member service training.

    Happy to chat about this if you'd like!


    Jeff Fetterman
    PSECU
    Manager, Learning & Development
    jjfetter@psecu.com
    717-777-2287

    PSECU L&D

    ------------------------------
    Jeff Fetterman CIE
    Learning/Development Manager
    PSECU
    Harrisburg PA
    717-777-2287
    ------------------------------