CUES Member Community

Expand all | Collapse all

training modules

  • 1.  training modules

    Posted Mar 06, 2019 02:34 PM

    Who do you use for training modules?  We are currently using On-Course but want to look at other alternatives.


    Rick Hanan

    SMW 104 FCU


  • 2.  RE: training modules

    Posted Mar 08, 2019 09:26 AM

    Hi Rick,


    We use CUNA's Certified Professional Development online courses for some of our mandatory training, such as Sexual Harassment and Workplace Diversity. Our staff (and volunteers from time to time) also use the programs to improve knowledge of their job function and better understand other areas of the CU.


    For Security Awareness training, we use a program called KnowBe4. The modules are fairly interactive and the content holds your interest. We've tasked a few modules to staff so far this year and the training has been well received.


    Brett Noll
    Chief Executive Officer
    O: 410.281.6232 | F: 410.281.6207



    Securityplus Federal Credit Union e-Mail Notice:

    This electronic message may contain confidential and legally protected information, intended only for the use of the individual or entity named in the message header. The authorized recipient of this information is prohibited from disclosing this information to any other party and is required to delete the electronic message after its stated need has been fulfilled.

    If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or action taken in reliance on the contents of this electronic message and/or any attachments is strictly prohibited. If you have received this electronic message in error, please notify the sender immediately to arrange for your electronic email address to be removed from the sender's personal address book and/or distribution list

  • 3.  RE: training modules

    Posted Mar 08, 2019 11:06 AM
    Here's the full course catalog for CUES Online University.

    Notably, CUES Online University has two courses on diversity – one aimed at managers and one at staff. There are separate courses on recognizing harassment, along with a wide selection of other regulatory and compliance related courses. Here's an overview of the diversity and harassment courses, specifically:
    course listings
    Listing of diversity courses

    Please let me know if you have any questions. Thank you!

    Warm regards,

    Lisa Hochgraf
    Senior Editor

  • 4.  RE: training modules

    Posted May 30, 2019 05:33 AM
    ​We license courses from BAI for most courses, especially related to regulations.  We license courses from ServiceSkills for member service training.

    Happy to chat about this if you'd like!

    Jeff Fetterman
    Manager, Learning & Development


    Jeff Fetterman CIE
    Learning/Development Manager
    Harrisburg PA